Pocket AI Mechanic app icon Pocket AI Mechanic Support

Support that routes through one clear address

Keep support simple. Use the user guide for setup and workflows, then route unresolved issues through your branded inbox so the app, domain, and response path stay aligned.

Email support

Primary contact: support@pocketaimechanic.com

Include your device model, vehicle, adapter type, and a short description of the problem. That will make support requests materially easier to triage.

Useful details to include

  • Vehicle make, model, year, and engine where relevant.
  • OBD adapter brand and connection type.
  • What you were doing when the issue happened.
  • Any fault codes, screenshots, or visible error messages.

Before you email

  1. Read the browser guide for setup and diagnostic workflows.
  2. Check that your adapter and vehicle are in the app's current supported scope.
  3. Retry with ignition state, adapter power, and Bluetooth permissions verified.
Open HTML guide Download PDF

Operational links

These are the pages you will typically reference from app store listings, support replies, and onboarding emails.

Documentation

Use the HTML guide as the canonical version. Link the PDF only when a downloadable format is specifically useful.

User guide